Privacy Policy

Introduction and Scope

Bre Care Nursing Inc. (hereafter referred to as the Company, we, us, or our) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website located at www.brecare.lat, use our nursing-care consulting services, or interact with us through any other means. This policy applies to all individuals who access our website or engage with our services, including healthcare administrators, clinical staff, partner organizations, and any other visitors or clients.

The website was developed by Bre Care and is operated by Bre Care Nursing Inc., located at 802-175 2nd St W, North Vancouver - V7M 0A5, Canada. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, you must discontinue use of our website and services immediately. We reserve the right to update or modify this policy at any time, and we encourage you to review it periodically to stay informed about how we are protecting your information.

This policy does not apply to information collected by third-party websites or services that may be linked to from our website. We are not responsible for the privacy practices of such third parties, and we encourage you to review their respective privacy policies before providing any personal information.

Information We Collect

We collect several types of information from and about users of our website and services. The types of data we gather depend on the nature of your interaction with us. The information we collect can be broadly categorized as follows:

Personal Identification Information: This includes your full name, email address, phone number, job title, organization name, and postal address. This information is collected when you voluntarily submit it through our contact forms, consultation request forms, or when you communicate with us via email or phone. Providing this information is entirely voluntary, and you may choose not to provide it, though this may limit your ability to access certain features of our services.

Professional and Business Information: When you engage our nursing-care consulting services, we may collect information about your healthcare organization, including facility type, staff size, operational structure, and specific consulting needs. This information helps us prepare tailored proposals and deliver effective consulting solutions.

Technical and Usage Information: As you navigate through and interact with our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns. This includes your internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website. We also collect information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site, pages you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

Communication Data: If you contact us directly via email, phone, or through our website contact forms, we may keep a record of that correspondence, including the content of your message and our response. This helps us provide continuity in our communications and improve our client service.

How We Collect Your Information

We collect information through a variety of methods, both directly from you and through automated technologies. Direct collection occurs when you fill out forms on our website, including our contact form, consultation request form, and newsletter signup form. We also collect information when you correspond with us by phone, email, or otherwise. This includes information you provide when you request information about our services, subscribe to our communications, or provide feedback.

Automated collection occurs through cookies, server logs, and other similar technologies. We may also receive information about you from third parties and public sources, such as when you interact with our social media profiles or when we receive information from business partners and service providers. We may use analytics services provided by third parties to help us understand how users engage with our website.

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device when you visit a website. They help us remember your preferences, understand how you interact with our content, and improve our services over time. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

How We Use Your Information

We use the information we collect about you for various purposes related to our nursing-care consulting business. The primary purpose is to provide, maintain, and improve our consulting services and to communicate effectively with our clients and potential clients. Specifically, we may use your information in the following ways:

To respond to your inquiries and fulfill your requests, including processing and responding to your contact form submissions, consultation requests, and any other communications you initiate with us. To provide you with information about our nursing-care consulting services, including sending you details about service offerings, pricing, and availability. To prepare and deliver customized proposals and consulting engagements tailored to your healthcare organization specific needs.

To improve our website and services by analyzing usage patterns and trends, identifying technical issues, and developing new features and functionality that better serve our clients. To communicate with you about administrative matters, including changes to our terms, conditions, and policies, as well as to send you important notices about your account or our services. To comply with legal and regulatory obligations, to enforce our agreements, and to protect the rights, property, or safety of Bre Care Nursing Inc., our clients, and others.

To send you marketing communications about our services, industry insights, and events that we believe may be of interest to you, provided you have given your consent where required by applicable law. You may opt out of receiving marketing communications at any time by following the unsubscribe instructions included in each communication or by contacting us directly.

Legal Basis for Processing Your Information

We process your personal information based on one or more legal grounds, depending on the nature of the processing and your relationship with us. Where required by applicable data protection laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada, we rely on the following legal bases:

Consent, where you have given us clear permission to process your personal information for a specific purpose. You have the right to withdraw your consent at any time, and we will respect that choice going forward. Contractual necessity, where the processing of your information is necessary for the performance of a contract with you or to take steps at your request before entering into a contract. Legitimate interests, where we have a legitimate business interest in processing your information, and these interests are not overridden by your rights and freedoms. Legal obligation, where we need to process your information to comply with applicable laws and regulations.

Sharing and Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information in limited circumstances as described below. We may share your information with trusted service providers who perform services on our behalf, such as website hosting providers, email service providers, analytics providers, and professional advisors. These service providers are contractually obligated to protect your information and are only authorized to use it as necessary to provide services to us.

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court, government agency, or law enforcement. We may also disclose your information to enforce our terms and conditions, to protect our operations, to protect the rights, privacy, safety, or property of Bre Care Nursing Inc., you, or others, and to allow us to pursue available remedies or limit the damages we may sustain.

In the event of a merger, acquisition, reorganization, sale of assets, bankruptcy, or similar corporate transaction, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your information.

Data Security Measures

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures are designed to provide a level of security appropriate to the risk of processing your personal information. Our security measures include but are not limited to encrypted data transmission using Secure Socket Layer (SSL) technology, regular security assessments and vulnerability testing, access controls and authentication procedures limiting access to personal information to authorized personnel only, and secure data storage with regular backup procedures.

However, please note that no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the website. You are also responsible for maintaining the confidentiality of any passwords or account credentials you may use in connection with our services.

Data Retention Policy

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy and to comply with our legal obligations, resolve disputes, and enforce our agreements. The specific retention period depends on the nature of the information and the purposes for which it was collected. When we no longer have an ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

For clients who engage our consulting services, we typically retain business records and associated personal information for a period of seven years following the conclusion of our engagement, consistent with Canadian tax and corporate record-keeping requirements. For individuals who contact us with inquiries but do not become clients, we retain correspondence for up to two years to maintain context for any future interactions. For technical and usage data collected through cookies and analytics tools, we retain this information for a period of up to twenty-six months. You may request earlier deletion of your information by contacting us, subject to any legal retention obligations we may have.

Your Data Protection Rights

Depending on your jurisdiction and applicable data protection laws, you may have certain rights regarding your personal information. These rights may include the right to access, correct, update, or request deletion of your personal information. The right to object to processing of your personal information or to request restriction of processing. The right to request portability of your personal information, where technically feasible. The right to withdraw consent at any time where we are relying on your consent to process your personal information. The right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.

To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request, which may require you to provide additional information. In some cases, we may be unable to fulfill certain requests, such as when we have a legal obligation to retain certain information, and we will inform you of the reason for any such limitation.

Use of Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze website performance, and deliver relevant content. A cookie is a small text file that a website stores on your computer or mobile device when you visit the site. Cookies allow the website to remember your actions and preferences over a period of time, so you do not need to re-enter them each time you return to the site or browse from one page to another.

We use several categories of cookies on our website. Essential cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually set in response to actions made by you that amount to a request for services, such as setting your privacy preferences or filling in forms. Performance cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. Functional cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by adjusting your browser settings. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org. Please note that if you choose to block cookies, some portions of our website may not function properly.

Policy Regarding Minors

Our nursing-care consulting services and website are designed for and directed at adults, specifically healthcare professionals, administrators, and organizations. We do not knowingly collect, use, or disclose personal information from individuals under the age of majority in their jurisdiction without verifiable parental consent. Our website is not intended for use by anyone under the age of 18, and we do not market our services to minors.

Privacy for minors and young individuals is a priority for our organization. If we become aware that we have collected personal information from a minor without appropriate consent, we will take immediate steps to delete such information from our records. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately using the contact details provided below, and we will work to promptly remove such information from our systems. We encourage parents and guardians to observe, participate in, and monitor and guide the online activity of their children.

In the context of healthcare consulting, we may encounter information related to minor patients when working with healthcare facilities. In such cases, we do not collect or process personal information about minor patients directly. Any such information that may be incidentally encountered during our consulting work is handled in accordance with our confidentiality agreements and applicable healthcare privacy regulations, including but not limited to provincial health information protection laws in Canada.

Third-Party Links and Services

Our website may contain links to third-party websites, plug-ins, and applications that are not owned or controlled by Bre Care Nursing Inc. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements or practices. When you leave our website, we encourage you to read the privacy policy of every website you visit. Our inclusion of links to third-party websites does not imply endorsement of the material on such websites or any association with their operators.

We may also use third-party service providers to facilitate our service delivery, provide services on our behalf, perform website-related services, or assist us in analyzing how our services are used. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. We engage with these third-party providers under written agreements that require them to implement appropriate security measures to protect your personal information.

International Data Transfers

Bre Care Nursing Inc. is based in Canada, and our website and services are primarily operated and managed on servers located within Canada. However, some of our service providers may be located in or may process information in other countries, including the United States and other jurisdictions. These countries may have data protection laws that differ from the laws in your jurisdiction and may not provide the same level of protection as the laws of Canada.

When we transfer personal information across borders, we take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable law. These measures include entering into data processing agreements with service providers that incorporate standard contractual clauses, and verifying that service providers implement appropriate technical and organizational security measures. By using our website and providing your information to us, you consent to the transfer of your information to countries outside your country of residence, including Canada, where it will be processed in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the date at the top of this policy and post the revised version on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

If we make material changes to this Privacy Policy that significantly affect how we handle your personal information, we will provide a more prominent notice, which may include sending you an email notification if we have your email address on file, or displaying a notice on our website for a reasonable period before the changes take effect. We will obtain your consent to any material changes if and where required by applicable data protection laws.

Contact Information for Privacy Matters

If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, or if you wish to exercise any of your data protection rights, please contact us using the information below. We take all privacy-related inquiries seriously and will make every effort to address your concerns promptly and thoroughly.

You can reach our privacy team by email at assist@brecare.lat, or by phone at +1 (484) 210-2341. You may also write to us at our head office at 802-175 2nd St W, North Vancouver - V7M 0A5, Canada. We aim to respond to all privacy-related inquiries within thirty days of receipt. If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada or your provincial privacy authority.

Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of Canada and the Province of British Columbia, without giving effect to any choice or conflict of law provision or rule. Any dispute arising out of or relating to this Privacy Policy or the processing of your personal information shall be subject to the exclusive jurisdiction of the courts located in the Province of British Columbia, Canada. You agree to submit to the personal jurisdiction of such courts for the purpose of litigating all such disputes.

Additional Rights Under PIPEDA

As a Canadian organization, Bre Care Nursing Inc. is subject to the Personal Information Protection and Electronic Documents Act (PIPEDA). Under PIPEDA, Canadian residents have specific rights regarding their personal information. These rights include the right to know why an organization collects, uses, or discloses your personal information, the right to expect an organization to collect, use, or disclose your personal information reasonably and appropriately, the right to know who in the organization is responsible for protecting your personal information, the right to expect an organization to protect your personal information by taking appropriate security measures, and the right to expect the personal information an organization holds about you to be accurate, complete, and up-to-date.

You also have the right to obtain access to your personal information and ask for corrections if necessary, and the right to complain about how an organization handles your personal information if you feel your privacy rights have not been respected. To exercise any of these rights, please contact our designated privacy officer using the contact details provided above.